After an upgrade or newly installed agent does not start up in i5 (AS/400) OS.
Release : 11.4/11.5
Component : WA Agent for i5/OS (AS/400)
Check if the correct JRE is used to install or upgrade. The i5/OS Agent can only use 32 bit JRE. If 64 bit JRE is used, then agent will install and upgrade but does not up.
Remove the Agent and re-install the agent using 32 bit JRE.
Steps to install / upgr
Set JAVA_HOME E.g. JAVA_HOME=/QOpensSys/QIBM/ProdData/JavaVM/jdk80/32bit/jre
Run this command:
java -jar setup.jar
The existing agent JRE references can changed in these locations: 1. cybAgent 2. cybAgent.x 3. Agentparm.txt 4. The jre link in the agent directory. Delete the old link and recreate a new link pointing to 32 JRE.
Note: It is not recommended to update the cybAgent files manually. It is recommended to re-install the agent.