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Error - Value is too large on Risk Notes

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Article ID: 189094

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

The business has reported an issue on the "Risk Notes" page where a user went to add a note and they received an error message instead.  All the error said was "Value is too large".

We are not sure if the value in the "Subject" field or "Description" field is too large as it didn't specify. We are wondering if there are any character limitations with these two attributes (i.e. Subject and Description) of the "Notes" page for Risks/Issues/Changes tab, as I can't seem to find these two attributes in Studio Objects.

Environment

Release : 15.5

Component : CA PPM APPLICATION

Resolution

I did some testing and it looks like the maximum number of characters for the Subject field on the Risk Notes page is 250 characters, and the maximum number of characters for the Description field is 1025.  If you put more than 250 characters into the Subject field it will truncate the extra, and if you put more than 1025 characters into the Description it will throw that error message you were seeing.