CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On Agents (SiteMinder)CA Single Sign On Federation (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)SITEMINDER
Issue/Introduction
We're running a Web Agent and this one stop on its own and shows messages :
[9936/2384][Sat Mar 14 2020 16:27:27][CSmResourceManager.cpp:158][WARNING][sm-AgentFramework-00480] HLA: Missing resource data.
[9936/9372][Sat Mar 14 2020 18:49:47][CSmHighLevelAgent.cpp:205][INFO][sm-AgentFramework-00390] HLA: Stopping.
[9936/9372][Sat Mar 14 2020 18:49:47][SmPlugin.cpp:103][INFO][sm-AgentFramework-00180] Agent Framework plug-in 'SM_WAF_HTTP_PLUGIN' shutdown.
[9936/9372][Sat Mar 14 2020 18:49:47][SmAgentAPI.cpp:1706][INFO][sm-AgentFunc-00040] Agent API has been released.
[9020/5712][Sat Mar 14 2020 18:50:07][LLAWorkerProcess.cpp:1962][INFO][sm-AgentFramework-00690] LLAWP: Stopping.
[9020/5712][Sat Mar 14 2020 18:50:07][SmAgentAPI.cpp:1706][INFO][sm-AgentFunc-00040] Agent API has been released.
[9020/8756][Sat Mar 14 2020 18:50:07][LLAWPMsgBus.cpp:502][INFO][sm-AgentFramework-00670] LLAWP: Message bus stopped.
[9020/11596][Sat Mar 14 2020 18:50:07][LLAWPLogQ.cpp:724][INFO][sm-AgentFramework-00600] LLAWP: Logging stopped.
How can we fix this ?
Environment
Web Agent 12.52SP1CR09 on IIS 8.5 on Windows 2012R2
Resolution
Follow instructions from
Resolve - IIS - A Worker Process Has Requested A Recycle Issue https://www.c-sharpcorner.com/blogs/resolve-iis-a-worker-process-has-requested-a-recycle-issue
To resolve this issue, either remove the automatic recycle or change it to a specific time such as 12 AM, depending on your requirement.