LLAWP process is stooping

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

We're running a Web Agent and this one stop on its own and shows
messages :

    [9936/2384][Sat Mar 14 2020
    16:27:27][CSmResourceManager.cpp:158][WARNING][sm-AgentFramework-00480]
    HLA: Missing resource data.

    [9936/9372][Sat Mar 14 2020
    18:49:47][CSmHighLevelAgent.cpp:205][INFO][sm-AgentFramework-00390]
    HLA: Stopping.

    [9936/9372][Sat Mar 14 2020
    18:49:47][SmPlugin.cpp:103][INFO][sm-AgentFramework-00180] Agent
    Framework plug-in 'SM_WAF_HTTP_PLUGIN' shutdown.

    [9936/9372][Sat Mar 14 2020
    18:49:47][SmAgentAPI.cpp:1706][INFO][sm-AgentFunc-00040] Agent API
    has been released.

    [9020/5712][Sat Mar 14 2020
    18:50:07][LLAWorkerProcess.cpp:1962][INFO][sm-AgentFramework-00690]
    LLAWP: Stopping.

    [9020/5712][Sat Mar 14 2020
    18:50:07][SmAgentAPI.cpp:1706][INFO][sm-AgentFunc-00040] Agent API
    has been released.

    [9020/8756][Sat Mar 14 2020
    18:50:07][LLAWPMsgBus.cpp:502][INFO][sm-AgentFramework-00670] LLAWP:
    Message bus stopped.

    [9020/11596][Sat Mar 14 2020
    18:50:07][LLAWPLogQ.cpp:724][INFO][sm-AgentFramework-00600] LLAWP:
    Logging stopped.

How can we fix this ?

Environment

Web Agent 12.52SP1CR09 on IIS 8.5 on Windows 2012R2

Resolution

Follow instructions from 

  Resolve - IIS - A Worker Process Has Requested A Recycle Issue
  https://www.c-sharpcorner.com/blogs/resolve-iis-a-worker-process-has-requested-a-recycle-issue

To resolve this issue, either remove the automatic recycle or change
it to a specific time such as 12 AM, depending on your requirement.