search cancel

Other Work team/allocations: Revert Changes

book

Article ID: 189035

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

An update was made mistakenly that removed users and / or their allocations from Other Work Investments. Is there a way to restore the data?

Environment

Release : All Supported Releases

Component : CA PPM SAAS PROJECT MANAGEMENT

Resolution

  1. Refresh non production environment with latest backup of production prior to when issue occurred
  2. Then xog out the other work team members/allocations from non production
  3. Xog the data into production.