Other Work team/allocations: Revert Changes

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

An update was made mistakenly that removed users and / or their allocations from Other Work Investments. Is there a way to restore the data?

Environment

Release : All Supported Releases

Component : CA PPM SAAS PROJECT MANAGEMENT

Resolution

1. Refresh non production environment with latest backup of production prior to when issue occurred
2. Then xog out the other work team members/allocations from non production
3. Xog the data into production.