mapping Spectrum alarms to services

Products

• DX Operational Intelligence

Issue/Introduction

Problem with DOI - Spectrum integration.
The alarms from Spectrum are visible in alarm-analytics, so we know they are coming in.
Services have been created from Spectrum groups, but the alarms are not mapped to the services.

The servicealarm pod has a few warnings: There is no service associated with tenant_id:[<tenant_id>]  

 

Environment

Release : 1.3.2

Component : CA DOI AO PLATFORM COMPONENTS

Resolution

A fix to the servicealarm pod has been created.

Relevant defect: DE451209

Additional Information

lack of service risk / availability can also be linked to this