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apmsql -grafana integration fails

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Article ID: 188979

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

APM 10.7 HF#39 and grafana 6.7.1 open source installed in separate servers.

APM is in cluster mode (1 MoM, 3 Collectors).

Integration has been configured but the SimpleJSON data source to use the grafanarest service and retrieve APM metrics seems to have issues.

Testing data source returns a message "Network request failed" or the message "Failed to fetch".

Using IE to open grafana GUI.

Enabled debug level in grafana side, the only error message was : "Failed to get plugins repo from grafana.com, Get https://grafana.com/api/plugins/versioncheck?slugIn=mxswat-separator-panel,farski-blendstat-panel,novatec-ca-apm-datasource,grafana-simple-json-datasource,michaeldmoore-annuciator-panel,snuids-trafficlights-panel,smartmakers-trafficlight-panel&grafanaVersion=6.7.1: net/http: request canceled while waiting for connection (Client. Timeout exceeded while awaiting headers)"

 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Workaround:

Lower the security settings of IE to make it work. (Internet Options --> Security).

It seems that the call is using the local browser to hit grafanarest api, even if we set the Access filed in grafana data source to be "Server" and not Browser.

No further investigation performed