Spectrum Sync with CAPC performance problem

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

We have problems with the sync between CAPC and Spectrum and therefore problems with threshold alarming.

Spectrum release 10.3.1, CAPC release 3.7.9.

From another customer we know that the patch d90d for release 10.3.2 did solve the problem.
This is a debug patch for the issue DE425532 (Details: 20031392: Spectrum Sync with CAPC)

Do you have a similar patch for release 10.3.1?

 

Environment

Release : 10.3.1

Component : Spectrum Core / SpectroSERVER

Resolution

10.03.01.PTF_10.3.118


REQUIREMENTS

SPECTRUM 10.03.00 and 10.03.01 are the prerequisites for installation of this patch.

This patch needs to be installed on OneClick Server.

OVERVIEW

This is a PTF patch for the following issue:

DE453941 Details:
Symptom : Spectrum-CAPM Full Sync takes hours to complete. 
Resolution: Spectrum-CAPM Full Sync performance is improved drastically.
(DE453941, 31819407)

Additional Information

Please contact support to request a copy of this patch.