After changing the LDAP password in the applicationContext-externalAuth-LDAP-mt.xml file the customer is getting a HTTP 404 error when trying to access JasperSoft.
Article ID: 188940
Updated On:
Products
CA Spectrum
CA eHealth
Issue/Introduction
After changing the LDAP password in the applicationContext-externalAuth-LDAP-mt.xml on the JasperSever and after making the change the user was unable to login to JasperServer. They were getting a HTTP 404 error message.
Environment
Release : 10.3
Component : Spectrum Core / CABI 6.3
Cause
The applicationContext-externalAuth-LDAP-mt.xml file contained a XML special character in the LDAP password The $CABI/WebApps/jasperserver-pro/WEB-INF/logs/jasperserver.log file showed the following Exception:
2020-04-16 13:40:21,414 ERROR ContextLoader,localhost-startStop-2:331 - Context initialization failed
org.springframework.beans.factory.xml.XmlBeanDefinitionStoreException: Line 111 in XML document from ServletContext resource [/WEB-INF/applicationContext-externalAuth-LDAP-mt.xml] is invalid; nested exception is org.xml.sax.SAXParseException; lineNumber: 111; columnNumber: 52; The entity name must immediately follow the '&' in the entity reference.
2020-04-16 13:40:21,414 ERROR ContextLoader,localhost-startStop-2:331 - Context initialization failed
org.springframework.beans.factory.xml.XmlBeanDefinitionStoreException: Line 111 in XML document from ServletContext resource [/WEB-INF/applicationContext-externalAuth-LDAP-mt.xml] is invalid; nested exception is org.xml.sax.SAXParseException; lineNumber: 111; columnNumber: 52; The entity name must immediately follow the '&' in the entity reference.
Resolution
Replacing the special character in the applicationContext-externalAuth-LDAP-mt.xml password entry below:
<bean id="ldapContextSource" class="com.jaspersoft.jasperserver.api.security.externalAuth.ldap.JSLdapContextSource">
<constructor-arg value="ldap://XXX.XXX.XX.XX:389/DC=XXX,DC=XXX,DC=com"/>
<!-- manager user name and password (may not be needed) -->
<property name="userDn" value="CN=$XXXX,OU=XXX,OU=Service Accounts,DC=XXX,DC=xxx,DC=XX"/>
<property name="password" value="XXXXXX&99"/>
Replacing the & to use & The new entry looks like the following:
<bean id="ldapContextSource" class="com.jaspersoft.jasperserver.api.security.externalAuth.ldap.JSLdapContextSource">
<constructor-arg value="ldap://XXX.XXX.XX.XX:389/DC=XXX,DC=XXX,DC=com"/>
<!-- manager user name and password (may not be needed) -->
<property name="userDn" value="CN=$XXXX,OU=XXX,OU=Service Accounts,DC=XXX,DC=xxx,DC=XX"/>
<property name="password" value="XXXXXX&99"/>
After making the change, navigate to the $CABIHOME/ directory and run the stopserver.sh and startservers.sh to resolve the issue.
<bean id="ldapContextSource" class="com.jaspersoft.jasperserver.api.security.externalAuth.ldap.JSLdapContextSource">
<constructor-arg value="ldap://XXX.XXX.XX.XX:389/DC=XXX,DC=XXX,DC=com"/>
<!-- manager user name and password (may not be needed) -->
<property name="userDn" value="CN=$XXXX,OU=XXX,OU=Service Accounts,DC=XXX,DC=xxx,DC=XX"/>
<property name="password" value="XXXXXX&99"/>
Replacing the & to use & The new entry looks like the following:
<bean id="ldapContextSource" class="com.jaspersoft.jasperserver.api.security.externalAuth.ldap.JSLdapContextSource">
<constructor-arg value="ldap://XXX.XXX.XX.XX:389/DC=XXX,DC=XXX,DC=com"/>
<!-- manager user name and password (may not be needed) -->
<property name="userDn" value="CN=$XXXX,OU=XXX,OU=Service Accounts,DC=XXX,DC=xxx,DC=XX"/>
<property name="password" value="XXXXXX&99"/>
After making the change, navigate to the $CABIHOME/ directory and run the stopserver.sh and startservers.sh to resolve the issue.
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