Error Authenticating User in Realm LDAP
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Error Authenticating User in Realm LDAP


Article ID: 188932


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management



Experiencing the following error message that I have attached to this support ticket. Can you please advise as to what will need to be modified for this error to rectify? 


Release : 10.7.0

Component : APM Agents


Use of serverCertificate in realms.xml

serverCertificate in realms.xml
Use of serverCertificate property is deprecated as it is not reliable sometimes.

Use the following procedure to establish trust between the EM and LDAP server:Include the root CA certificate and all intemediate certificates in the EM JRE truststore.

Delete or comment out the serverCertificate property configuration.

You can use keytool utlity included in JRE to add certificate into the truststore or to list existing certificates.

Name of the certificate file. Supported certificate types are of type X.509, and base64-encoded.

If not specified, default certificate authorities that the JVM provides are used (see