TL1 models stuck in initial mode in Spectrum

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

When modeling TL1 devices in Spectrum we observed that they are remaining in the Initial blue state for a very long period of time. When reviewing the TL1 log there are the following messages:

[TL1 Connection] Connection socket FAILURE to ip:  <IP ADDRESS> on port:  <PORT>

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Cause

Cisco has implemented a 4 year digit value in the message header

Resolution

Cisco implemented 4-digit years in their message header, where the industry defines 2 characters as the standard, we had to update the attribute accordingly for Cisco’s:

Cisco:  (\S+)\s+(\d{4}-\d{4}-\d{2})\s+(\d{2}:\d{2}:\d{2})\s+(M|\*C|\*\*|\*|A)\s+(\d+)\s+([\S ]+)(?U)([\w\W\s]*)\r\n;

 

Other: (\S+)\s+(\d{2}-\d{2}-\d{2})\s+(\d{2}:\d{2}:\d{2})\s+(M|\*C|\*\*|\*|A)\s+(\d+)\s+([\S ]+)(?U)([\w\W\s]*)\r\n;