Can only see the errors for the last two days

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Why do we only see the errors of the last two days? We are trying to view the errors of my application in the last 7 days, but we only can view the last 2 days.

Environment

Release : 10.7.0

Component : APM EM

Resolution

Based on the review of the perflog.txt, it seems number of transaction traces from agents coming to collectors are not very high, but we find that transaction traces DB is quite large.

We suggest to run the indexRebuilder on ./traces directory on all collectors.

Make sure stop the MOM and Collectors.
make a back up of ./traces directory
run the indexRebuilder
./IndexRebuilder.sh ../traces
start Collectors and then MOM.