OI green highways not displaying correctly for custom metrics

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Article ID: 188783

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

Transferring metrics from 3rd party product 1 per minute using data in JSON file

Documentation not absolutely defined that green highways will not be working for custom data.
It displays, but not correctly, continually reports a zero value for mean

Other related configuration

Added ao_itoa_metrics_custom_1* in dspintegrator pod Environments, but there are no any Environments for custom data in readserver pod.

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/digital-operational-intelligence/1-3-2/using/performance-analytics.html

 

Cause

Issue is with the way data is fed to DSP,  every metric DSP is getting has a unique metric_unique_id hence DSP always shows 0 mean value.

Environment

Release : 1.3.2

Component : CA DOI AO PLATFORM COMPONENTS

Resolution

Requirement to keep single metric_unique_id and vary the metric values then the green highway will display varied information as expected.