How to correct Device Type for Palo Alto

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Various Palo Alto devices in CAPC have device types as wither 'switch', or 'server', whereas Spectrum shows the proper Type of 'Palo Alto PA-5060'.

How can we correct the device type in CAPC?

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

The device type can only be Switch,Server,Router,Firewall,WirelessControllers or LoadBalancers. The device type is connected to a context page so when you click on a device it brings you to a context page that displays relevant information. New device types cannot be dynamically added to Performance Management. This information is under "Model" in Performance Management.