search cancel

Dashboard browser view does not display when printed/emailed in CA Performance Management

book

Article ID: 188701

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

In CA Performance Center, I create a dashboard with a "browser view"

The view is displayed correctly on my dashboard.

But when I print in PDF or send the dashboard by email the view contents do not appear.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

CA Performance Center (CAPC) doesn't print browser or app views as CAPC does not generate that content.

When you email/print a PDF report, CAPC generates the reports specifically to those formats, it doesn't just render a view of the displayed page as in the browser print function.