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APM 10.7 Install --- Fails --- Warning /tmp does not have enough disk space.

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Article ID: 188680

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

We are having an issue with our APM 10.7 install on our AIX server.  Getting an error message of:

serverA[/Introscope/apm107em]$ ./introscope10.7.0.45aix64.bin -I console

Preparing to install

WARNING: /tmp does not have enough disk space: Attempting to use /home/admin for install base and tmp dir.

WARNING! the amount of /home/admin disk space required to perform this installation is greater than what is available. Please free up at least 2574134 kilobytes in /home/admin and attempt the installation again.

This is our 2nd attempt, we first increased /tmp to 3g and ran the installer again, same error message.

 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

In our install guide (link below), this is what /tmp needs. If you can't increase past 3 GB, you can use the IATEMPDIR variable to change the temp directory to another one that has sufficient space. Most likely you would need just slightly more than 3 GB since the installer for AIX is 1 GB since AIX uses blocks rather than bytes.  You would need to calculate the space using 3 GB in bytes (3 GB to byte = 3221225472 bytes)

From the link below:

The minimum sufficient disk space is typically three times the size of the installation file. For example, if the file is 1GB the initial application footprint is 3GB therefore, the installation directory must have a minimum of 3GB. On UNIX, if you use a BIN installer the system temp directory can have insufficient size. In this case, you can specify an alternate InstallAnywhere temp directory location using the IATEMPDIR variable.

Follow these steps:
At a command prompt, use the IATEMPDIR variable, for example:

[[email protected]] IATEMPDIR=/user_created_temp_folder
[[email protected]] export IATEMPDIR
[[email protected]] echo $IATEMPDIR

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/ca-apm-sizing-and-performance/system-information-and-requirements/enterprise-manager-system-information.html

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/ca-apm-sizing-and-performance/system-information-and-requirements/enterprise-manager-system-information.html