SCM$003E Requested information is missing

Products

• SYSVIEW Performance Management

Issue/Introduction

In SYSVIEW, selecting SCMSYS, System Condition Monitor gives the following message:
SCM$003E Requested information is missing or not available

and gives these messages in the GSS joblog:
SYSVIEW_SERVER has been created for SCMDRIVE                                   
SYSVIEW_REQUEST RC=16 Session: SCMDRIVE Command: LIBS                          
MSECU005E UserId not authorized for LIBS command                              
SYSVIEW_REQUEST RC=16 Session: SCMDRIVE Command: PARMLIB                       
MSECU005E UserId not authorized for PARMLIB command                           
SYSVIEW_REQUEST RC=16 Session: SCMDRIVE Command: CLIST SCMINIT                 
MSECU005E UserId not authorized for CLIST command                             
SCM9001I System Condition Monitor rr.r starting                                
SCM0001I System Condition Monitor ISET    = SYSVIEWE                           
SYSVIEW_REQUEST RC=16 Session: SCMDRIVE Command: LIBVIEW PARMLIB SCM COM IF INCL L
MSECU005E UserId not authorized for LIBVIEW command                           
...

Environment

 

Cause

The userid of the GSS STC is not authorized to execute SYSVIEW commands. 

Resolution

There are a couple of things that must be checked about GSS and SYSVIEW:

1. Is the SYSVIEW Loadlib added (as a STEPLIB) to the GSS STC?
2. Ensure that GSS starts after SYSVIEW.
3. Check the GSS userid:
   
   The MSECU005E error messages tells that the UserId is not authorized to issue the LIBS, PARMLIB, CLIST and LIBVIEW commands.
   
   The solution is to place the GSS userid in the ADMIN security group, or to create a security group specifically for the GSS userid where the required authorization can be set for these commands. The SYSVIEW Security Guide details the setup regarding security groups.