RA.WS_REST/SOAP always "ended abnormally" and jobs abort when stopping the Agent with the SMgr

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The RA always ends with the message below, even if stopped with open "-m close" (default):

When using the stop command:
UCYBSMCl.exe -c STOP_PROCESS -s "UC4 RA WebService REST" -h <host> -n <SYSTEM> -m close

This message appears in AWI:
U00011650 Server '<SYSTEM>#WP005' / Client '0022': Host '<HOST>_RA_WEBSERVICE_REST' ended abnormally. (Index='0000000011' CP='MQ2CP005')

In addition, a running job is aborts with ENDED_LOST


This behavior is different from for instance Unix agents which end with the following message when using the same ucybsmcl command:
U00011603 Server '<SYSTEM>#WP001' / Client '0022': Host '<UNIX_HOST>' ended. (Index='0000000004' CP='MQ2CP001')

Environment

Release : v12.2.6 / v12.3.3

Component : All Java based agents (RA Core, SAP and SQL)

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): all Java based agents (RA Core and SAP/SQL)

 

Automation.Engine 12.2.7 - Available

Automation.Engine 12.3.4 - Available