PTC Implementer Promotion Request Numbers Over 9999
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Article ID: 188612
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Updated On:
Products
CA 2E
Issue/Introduction
What happens when Implementer promotion request numbers reach 9999?
Environment
PTC Implementer pre-2008 to 12.x
Resolution
- The Request Number field is a 4-character alphanumeric field
- The first request after 9999 becomes A001
- Request Numbers continue all the way to ZZZZ
- After reaching ZZZZ, the Request Number reverts back to 0001
Additional Information
- Run environmental purge or global purge (Work with Environments, option 42) to remove the history of older requests
- Old request information is merged with new request information if purge is not performed
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