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PTC Implementer Promotion Request Numbers Over 9999

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Article ID: 188612

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Updated On:

Products

CA 2E

Issue/Introduction

What happens when Implementer promotion request numbers reach 9999?


Environment

PTC Implementer pre-2008 to 12.x

Resolution

  • The Request Number field is a 4-character alphanumeric field
  • The first request after 9999 becomes A001
  • Request Numbers continue all the way to ZZZZ
  • After reaching ZZZZ, the Request Number reverts back to 0001

Additional Information

  • Run environmental purge or global purge (Work with Environments, option 42) to remove the history of older requests
  • Old request information is merged with new request information if purge is not performed

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