1. Verify ZMSHUB STC is running with the desired userid
2. Have security team verify OMVS segment defined for userid. Must have valid OMVS HOME Directory, OMVS UID, and OMVS Default PGM '/bin/sh'
3. Install CA Common Services, Message Service PTF SO12983
(r14.1) or SO12986
One of the changes the PTF makes is to correct incorrect linkage to JZos library. The ibmjzos library is part of IBM Java runtime so it should be inherently available anytime a Java application is run on z/OS.