Unable to access Spectrum OneClick after installation Java 1.8.0.241
Article ID: 188597
Updated On:
Products
CA Spectrum
Issue/Introduction
Unable to access Spectrum OneClick after installation Java 1.8.0.241
Cause
jnlp files associated with the previous jre javaws binary
Environment
Release : 10.2
Component : Spectrum Core / SpectroSERVER
Resolution
Re-associate jnlp files to use the javaws.exe file for jre 1.8.0.241
Also, in the OneClick Administration -> OneClick Client Configuration page, remove or modify the 1.8.0_112 entry to the new 1.8.0.241 version.
Please note Spectrum is only certified with the version of jre that ships with OneClick. We do allow the user to use newer versions of jre, however, using a version of jre that has not been certified could result in undesirable application
behavior.
Also, in the OneClick Administration -> OneClick Client Configuration page, remove or modify the 1.8.0_112 entry to the new 1.8.0.241 version.
Please note Spectrum is only certified with the version of jre that ships with OneClick. We do allow the user to use newer versions of jre, however, using a version of jre that has not been certified could result in undesirable application
behavior.
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