Clarity fails to open on chrome. You see a blank or white screen. The issue is isolated to just the Chrome browser on one system. It works fine in parallel on Internet explorer and the Chrome browser on another machine.
Chrome trace also shows the JS modules loading for a long duration without completion. Chrome browser trace reveals error:
ext.min.js:1 Uncaught Error: Load timeout for modules: uif/js/clarity_main_min
No Clarity side or environmental side issues are found. The App logs and app-access logs looks clean for all sessions.
This can be related to a caching issue
Release : Any
Clear your Google Chrome cache. See steps at: Clear browsing data
If the above doesn't help, clear your temp cache:
Reference the following community post: Clarity slowness issue, blank page