search cancel

When comparing CAPM retired inventory list with Spectrum inventory, some devices in Spectrum show as active but are retired in CAPM. Why this mismatch?

book

Article ID: 188565

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

When comparing CA Performance Management (CAPM) retired inventory list with Spectrum inventory, can see a few of the devices in Spectrum showing as active but in CAPM they are retired. Why this mismatch?

Environment

DX NetOps (Spectrum & CAPM) 20.2 or later

Resolution

The Retired Life Cycle state can be set in CA Performance Management independently of Spectrum:

TechDocs : DX NetOps CAPM 22.2 : Manage Device Life Cycles

Note: From CAPM 3.7 and on, a change was made that devices are no longer set to Retired in CA Performance Management (CAPM) when deleted in Spectrum.

Per the documentation above, if you set a device to Maintenance in Spectrum, that status will be synced to CAPM.