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When comparing CA PM retired inventory list with Spectrum inventory, few of the devices in Spectrum showing as active but in PM showing retired. Why this mismatch?

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Article ID: 188565

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

When comparing CAPM retired inventory list with Spectrum inventory, can see few of the devices in Spectrum showing as active but in PM showing retired. Why this mismatch?

Environment

Release : 3.5

Component : IM Reporting / Admin / Configuration

Resolution

The Retired Life Cycle state can be set in CA Performance Management independently of Spectrum:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/building/manage-devices/manage-device-life-cycles.html

Note: in CAPM 3.7 a change was made that devices are no longer set to Retired in CA Performance Management (CAPM) when deleted in Spectrum.

Per the documentation above, if you set a device to Maintenance in Spectrum, that status will be synced to CAPM.