How to schedule report based on hours / days in DX NetOps CA Performance Management (CAPM)

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

How can reports be scheduled based on hours / days, Weekdays only, weekend only, 7am-5pm, 5pm-7am, or from one specific date in a month to the next day in the following month. For example, to cover a billing period starting from the 15th of a month to the 16th of the following month, this would mean that the report date/time range will vary depending on the months involved so precluding the use of fixed time ranges such as "previous month".

In the options for emailing/scheduling reports, there appear to be only monthly, weekly, daily etc but time & day can't be adjusted.

 

Environment

DX NetOps CAPM all currently supported releases

Resolution

There is no way currently to schedule reports for exact hours of the day. We only have the following options:

Last Hour
Last 24 Hours
Last 30 Days
Today
Yesterday
Last 4 Hours
Last 7 Days
Last 3 Months
Current Week
Previous Week
Last 8 Hours
Last 14 Days
Last 12 Months
Current Month
Previous Month

It may be possible to get specific times as a work around using business hours for the reports however, there is no current way to specify specific start & end dates of various months.