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Spectrumgtw probe configuration could not able to save in Admin Console.

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Article ID: 188551

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

While working with Spectrum and UIM integration, observed that spectrumgtw probe configuration is not saved in admin console and gives an error to check webservice_rest probe is deployed or not.
However webservices_rest is already deployed.

Environment

Release : 9.0.2

OS: Windows 2016

Resolution

- Verify the option "unpack_war" is set to true or false in webservices_rest package configuration in wasp probe.
- This option should be set to true.
- Deactivate the wasp probe and delete the content under work folder in UMP robot server.
- Activate the wasp probe.
- Clear the browser cache.
- Verify if you could login to UMP portal

- Once UMP portal is working fine, login to admin console and verify spectrumgtw probe configuration.