"Alias name [null] does not identify a key entry" error seen in Spectrum tomcat log
Article ID: 188549
Updated On:
Products
CA Spectrum
Issue/Introduction
After configuring Spectrum OneClick for SSL, the following error is seen in the $SPECROOT/tomcat/logs/stdout.log (Windows) or catalina.out (Linux) and HTTPS does not work.
Alias name [null] does not identify a key entry
Alias name [null] does not identify a key entry
Cause
Corrupt csr
Environment
Release : Any
Component : Spectrum OneClick
Resolution
1. Remove the current $SPECROOT/custom/keystore/cacerts file
2. Copy the $SPECROOT/Java/jre/lib/security/cacerts file to the $SPECROOT/custom/keystore directory
3. Recreate the csr as discussed in the "Configure OneClick for Secure Sockets Layer" section of the documentation
2. Copy the $SPECROOT/Java/jre/lib/security/cacerts file to the $SPECROOT/custom/keystore directory
3. Recreate the csr as discussed in the "Configure OneClick for Secure Sockets Layer" section of the documentation
Feedback
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