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Clarity PPM - BPM-0532 is thrown when Assignee for a Manual Action is a Group


Article ID: 188546


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


1. Create a new group (Administration -> Groups)
2. Add the account with which you have logged in, to this newly created group (Resources tab -> Add)

3. Create a process (Administration -> Processes -> New)
4. Select "Project" as the primary object (Objects tab)
5. Create a Manual Action in the Start Step (Actions section -> New -> Manual Action)
6. In the "Assignee" field, browse, click on "Groups". Select the group created in Step 1. Add. Save the Manual Action
7. Create a condition under "Post Conditions" section (of Start Step), to evaluate the Manual Action created in the previous step.
8. Connect Start Step to Finish Step. Validate and Activate the process

9. Navigate into a project -> Process tab -> Available processes
10. Start the process created in Step 8

Expected Result: An Action Item is sent to accounts part of the group created in Step 1
Actual Result: "BPM-0532: There are no assignees to send the action item to" error is thrown. If we "Reassign" and select the same group, process moves forward.


Version: 15.8.0.


This issue is caused due to a defect with ID DE54367.


The defect is being reviewed by Product Management.