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We get the message the specified service has been marked for deletion

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Article ID: 188524

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

When we go to start the robot service we get the message that the service is marked for deletion on a windows server.

Cause

An uninstall of the UIM robot was done which marked the service for deletion
The server was not restarted so that the service could properly be removed.

Environment

UIM 8.x, 9.x 20.x
Robot 7.x,8.x,9.x
Windows OS

Resolution

Run the robot uninstaller again.
Reboot the windows server
Run the robot installer again