Collector Service will not start after fresh install
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Article ID: 188455
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Updated On:
Products
CA Unified Communications Monitor (NetQoS / UCM)
Issue/Introduction
After installing UCM 4.3.3 standalone, the collector service will not start or provide logging
Environment
Release : 4.3.3
Component : NQUCM - UNIFIED COMMUICATION MONITOR
Cause
Current defect where the installation software does not lay down a required driver for the collector service
Resolution
This issue will be remedied in a future release. In the meantime, please reach out to support for the required driver files.
Feedback
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Yes
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