FND User 'Autosys' (oracle_user) not found

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

I'm running a job the user is created on the DB, but the job fails with error 

Agent Status Log	"FND User Autosys not found"
Agent Status	"Problem with OA job data"

 

Environment

Release : 11.3.5

Component : CA Workload Automation System Agent

Cause

Oracle Application jobs fail with oracle user defined in autosys for OA type jobs "job_type: oaset"

Resolution

- Resolution here is dependent on what oracle_user defined and have to make sure user name (oracle_user) is case sensitive.
- If oracle_user is 'Autosys', Need to change it to 'autosys'

From the Agent status log "Autosys" indicates oracle_user.
Meaning "Autosys" is used as an example for oracle_user.