Clarity Admin accounts

Products

• Clarity PPM SaaS

Issue/Introduction

When checking Clarity PPM license usage and found the following Clarity PPM Admin Accounts in Administration > Organization and Access > Resources, they are all using Full access license type. Can you please advise if any of the PPM Admin Accounts listed below can be deactivated?

Environment

CA PPM APPLICATION

Resolution

The Clarity PPM Admin Accounts are all required accounts and are needed for the user to administer the Clarity application. There are also created by either the Clarity installation or the Clarity PPM SAAS Team for properly administering the application and the On Demand Portal and should remain active. If any questions regarding these accounts or their status please open Broadcom Support case.