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OOTB Notification does not show complete list of multi-select field

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Article ID: 188410

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When adding a custom multi-select field 'Program Manager' in the ootb notification "Project - Added participants" the field is added, but when the notification is sent, below happens:
1) If custom multi-select field Program Manager has one value, nothing shows up in Program manager name in the notification. One values/name should appear in the Notification
2) If custom multi-select field Program Manager has two values, only one value shows up in Program manager name in the notification. Two values/name should appear in the Notification

Steps to reproduce:
1) On the project object create an attribute called 'Program Manager' using the 'All Resources Browse' multi valued lookup.
Attribute Name= Program Manager
ID= program_manager
Data Type= Multi Valued Lookup
Lookup= All Resources Browse
2) Add 'Program Manager' attribute to the ootb notification 'Project - Added participants' body
$[Project.program_manager]
3) Create a new project and select two values for the custom multi select field 'Program Manager'
4) Go to the team tab and add a new project member to a project to trigger the add to project notification.
Expected result: Two values/names appear in 'Program Manager' name in the notification
Actual: One value appears in 'Program Manager' name in the notification
Note: If custom multi select field 'Program Manager' has one value, nothing shows up in 'Program Manager' name in the notification

Environment

Clarity PPM Saas and On Premise

Cause

This is due to a defect DE54328

Resolution

The defect DE54328 is fixed in Clarity 15.9.0