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API-1005 Error on the Status tab in the Modern UX

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Article ID: 188399

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Users are getting error 'API-1005 :  Attribute(s) 'pdfFile' specified in query parameters are not supported.' when navigating to the Status tab in the Modern UX.

This looks similar to a a defect that has already been fixed (DE31835) in a previous release.

Environment

Release : 15.7

Component : CA PPM APPLICATION

Resolution

This is due to the internal Status Report PDF File (id: cop_pdf_file) attribute on the Status Report being inactive. 

To resolve the error: 

1. Run the following update query on the database

update ODF_CUSTOM_ATTRIBUTES 
set IS_ACTIVE = 1
where OBJECT_NAME = 'cop_prj_statusrpt' 
and INTERNAL_NAME = 'cop_pdf_file'

2. Flush the PPM Clarity cache or restart the services. 

Additional Information

For more details on DE31835, see KB5850.

For steps on Flushing the PPM Clarity cache, see KB98199.