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SS won't start after installing BMP202 for 10.3.2

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Article ID: 188352

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Entry Point Not Found for "hs" error when starting SS.

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution

This is caused by DLL mismatch.
Return to 10.3.2 DLL base then reinstall BMP202.

This can be achieved by removing debug patches that are currently installed.
If it still does not work, please contact Technical Support.