Binary file has been corrupted wil migrating to production server

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Article ID: 188332

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Updated On:

Products

CA Harvest Software Change Manager CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

A binary file has been corrupted while migrating from harvest server to a production server and no migration logs has been saved in the harvest server & tool for the same. First time when the file got corrupted, the size of the file has differed from the original one and hence we have copied it manually using SCP. The next time when we tried, the file size and time stamp did not differ. It is same as the actual file. But when checked it, we found that the file has been corrupted. Do we have any other way to trace the log from Harvest server or from Harvest tool ?

Cause

The 2 possible causes of getting a corrupted file when you check it out from Harvest to the production server are either:

1. The file was corrupted when it was checked in
2. Something happened during the file transfer process to cause the corruption

Environment

Release : 12.5

Component : CA Harvest Software Change Manager

Resolution

If it would be possible to go to Workbench or the command line utilities and try to check out this file locally, then try to execute or open it you will know then if the version of the file was corrupted before checking it in. That would decide if option 1 above is the cause of the problem.

If we learn that the file was not corrupted at the time when you checked it in, then the other possibility is that something happened during the time when this file was being sent over the network to the production server to cause the corruption.