Release : 4.2
Component : Service Operations Insight (SOI) Manager
This can be caused by having an older APM agent enabled on the SOI manager or SOI UI server.
- Back up your current SOI folder on your SOI UI and SOI manager server
Please check the following files:
SOI manager host:
C:\Program Files (x86)\CA\SOI\jsw\conf\SAM-IntegrationServices.conf
C:\Program Files (x86)\CA\SOI\jsw\conf\soi-manager.conf
SOI UI server host:
C:\Program Files (x86)\CA\SOI\jsw\conf\soi-user-interface.conf
For these entries:
wrapper.java.additional.**=-javaagent:<YOUR PATH>/Agent.jar
wrapper.java.additional.**=-Dcom.wily.introscope.agentProfile=<YOUR PATH>/IntroscopeAgent.profile
wrapper.java.additional.**=-Dcom.wily.introscope.agent.agentName=<YOUR AGENT NAME>
If they exist, comment them out using a #
- Save the files
- Now apply the patch again
the numbers seen after each additional java property entry will vary by environment
wrapper.java.additional.**