SSL was enabled on CA Service Desk Manager Tomcat server, how to integrate CA Open Space with that SDM server?
set JAVA_HOME=D:\PROGRA~1\CA\OPENSP~1\OSOP\TOMCAT~1.23\jre set PATH=%JAVA_HOME%/bin;%PATH%
keytool -import -keystore cacerts -file c:\sdm_tomcat_ssl.crt
Now continue following the same steps as you follow to enable the CA Service Desk Manager Data source in CA Open Space, except to use the HTTPS URL for CA SDM axis URL.
ERROR Handling: Monitor the C:\Program Files\CA\Open Space\OSOP\tomcat-7.0.23\logs\catalina* log files for errors. Couple of errors like below might surface up and suggested resolutions are discussed here with in:
Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration