Recorded log semantics occurring in tomcat

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

The log below is constantly occurring in Tomcat.

configuration > Diagnostic Logs : Download [RECENT LOG ENTRIES]

Why does this log occur?

[Logs]

Mar 09, 2020 5:37:21 AM com.ca.pam.gk.b.d a

WARNING: PHPSESSID=null, Server returned HTTP response code: 500 for URL: http://127.0.0.1:8000/serviceController.php

Mar 09, 2020 5:37:21 AM com.ca.pam.rest.UserService getUserSelf

SEVERE: Call to Gatekeeper service controller failed: java.lang.NullPointerException

Mar 09, 2020 5:37:21 AM com.ca.pam.gk.b.d a

WARNING: PHPSESSID=null, Server returned HTTP response code: 500 for URL: http://127.0.0.1:8000/serviceController.php

Mar 09, 2020 5:37:21 AM com.ca.pam.rest.UserService getUserSelf

SEVERE: Call to Gatekeeper service controller failed: java.lang.NullPointerException

Cause

When using REST API / CLI for creating / updating / deleting objects in CA PAM the Session id s not generated and hence we see the above messages in the Tomcat log.

This does not impact the way the product is designed to work.

Environment

Release : 3.2.x, 3.3.x

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

When using REST API / CLI for creating / updating / deleting objects in CA PAM the Session id s not generated and hence we see the above messages in the Tomcat log.

This does not impact the way the product is designed to work.