Agent Inventory in WCC Datastore show disable

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Article ID: 188304

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

We upgraded WAAE to 11.3.6 SP8 and WCC to 11.4 SP7.  Datasources in Agent Inverntory is showing disable even thought validation is validating without any errors.

Webserver is working from browser  https://WAAEserver.xyz.com:9443/AEWS/machine/V_XXXXX-PrimaryEP  and we are using  this url :   https://WAAEserver.xyz.com:9443/AEWS    in WCC configuation and is validating successfully but the  Datastore still shows disable.

We are using certificates for WAAE  instead of password for  EEM.    The eemtrace log was resolved with certificate.  Everything is working from Webservices side as stated it is working from browser.   The issue is that datasources  is disable even after validation in WCC.  We have imported the WAAE certs into WCC so it is validating fine.

Here is error we see from WAAE webservice logs:

10.127.192.241 - - [02/Apr/2020:14:24:56 -0400] "GET /AEWS/schema HTTP/1.1" 401 1034

10.127.192.241 - GMP829 [02/Apr/2020:14:24:56 -0400] "GET /AEWS/schema HTTP/1.1" 200 10889 

 

 

 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

The AutoServer_Id parameter in the $AUTOUSER/config.$AUTOSYS file cannot have a comma separated list.

AutoServerId is a unique identifier for the Application Server.

The AutoServer parameter can have a comma separated list of Applications Servers in the event that the first one in the list is unavailable it can try other servers.