It seems like Risk server still looks to fetch the Email Address of the User and if the email is blank it fails with below error in arcotafm log file.
2020-03-12 12:33:01,546 [http-nio-8080-exec-5] DEBUG integrations.frontend.LifeCycleStateData(717) [] -> User available in WebFort. Checking for the primary authentication Credential for user (user,org)=(<user>,<orgname>) |20200312123300.853.c2a4f7f8
2020-03-12 12:33:01,547 [http-nio-8080-exec-5] DEBUG integrations.frontend.LifeCycleStateData(717) [] -> Checking for the configured secondary authentication for user (user,org)=(<user>,<orgname>) |20200312123300.853.c2a4f7f8
2020-03-12 12:33:01,547 [http-nio-8080-exec-5] INFO integrations.frontend.LifeCycleStateData(729) [] -> Email address not available for user <user>. Requires migration |20200312123300.853.c2a4f7f8
2020-03-12 12:33:14,192 [http-nio-8080-exec-1] DEBUG integrations.frontend.LifeCycleStateData(717) [] -> Invoking: com.arcot.integrations.frontend.tasks.FormatResultForSiteMinderTask |20200312123300.853.c2a4f7f8
2020-03-12 12:33:14,192 [http-nio-8080-exec-1] DEBUG integrations.frontend.LifeCycleStateData(717) [] -> ArcotAFM exception enroll.EMAIL_ADDRESS_ABSENT while determining if user requires migration: Your email address is not present in our records. For enrollment the email address is mandatory. To update your email address please contact customer care. |20200312123300.853.c2a4f7f8
Release : 9.1
Component : CA Risk Authentication, Adapter.