Spectrum OneClick WebApp page shows a blank screen

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Spectrum OneClick WebApp page shows a blank screen

Environment

Release : 21.2.x

Component : DX NetOps Spectrum WebApp

Cause

1.  OneClick is configured for HTTPS but not the WebApp.

2. Both OneClick and WebApp are configured for HTTPS but not HTTP.

Resolution

For item 1 above, configure the WebApp for SSL.

For item 2 above, you will need to follow the instructions outlined in the "Enable SSL/HTTPS Support for OneClick WebApp" section of the documentation to update the $SPECROOT/webtomcat/bin/webswing.properties and webswing-admin.properties files and the $SPECROOT/webtomcat/webswing/webswing.config file.