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QOS processor probe is not stable


Article ID: 188228


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


The QoS_processor probe is automatically going down and turning red
Observing the issue even after restarting it multiple times.

How can we correct this issue?



UIM 8.x, 9.x, 20.x
QOS_PRROCESSOR 8.x, 9.x, 20.x


The queue in the hub for the probe had been manually deleted.


we can see the probe is shutting down after trying to connect to the hub queue.

pr 07 04:38:42:281 [Qos Monitor Loader, qos_processor] QosMessageReceiver starting.
Apr 07 04:38:42:288 [Qos Monitor Loader, qos_processor] Creating hub queue 'qos_processor_qos_message' for Qos Messages
Apr 07 04:38:42:427 [Qos Monitor Loader, qos_processor] QosProcessor Coordinator aborting: No element found for key sections
Apr 07 04:38:42:428 [Qos Monitor Loader, qos_processor] (38) , No element found for key sections

It appears that the QOS_Processor queues have been deleted from the hub configuration file.

you should have two queues such as:

      active = yes
      type = attach
      subject = QOS_MESSAGE
      active = yes
      type = attach
      subject = QOS_BASELINE

Please set these queues back up and deactivate and activate the qos_processor and it should start as expected.