This is a guide on working with CA Support on an issue where a service desk process crashes or hangs.
Download and review the attached PDF document. This is a guide on how to work with CA Support on issues where a Service Desk Manager process is crashing orhanging.
NOTE: All documents in PDF format require Adobe Acrobat Reader to be viewed.
Release: UAPMAC990JPP-12.9-Asset Portfolio Management-Asset Configuration