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PAM : Auto mount of Azure file storage for DB backup fails after PAM reboot

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Article ID: 188192

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Auto mount of Azure file storage for DB backup fails after PAM Server reboot.
The following event is showing in session log.

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Unable to mount SMB for DB backup after 2 attempts
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Cause

Product defect.

Environment

Release : 3.3

Component : PRIVILEGED ACCESS MANAGEMENT

Azure file storage is used as DB backup location.

Resolution

The problem have been fixed in 3.3.3 and 3.4.0.

Additional Information

Automatic generated password in Azure has newline characters which causes our script to read password value incorrectly.