Business Objects - Unable to Start Crystal Report Services on Solaris
Updated On:14-02-2018 07:50
CLARITY PPM FOR ITG, CA Project & Portfolio Management, CLARITY PPM FEDERAL, CA Project & Portfolio Management SAAS, CA Identity Manager, CA Identity Governance, CA Identity Portal, STARTER PACK-CLARITY PPM
Unable to start the Crystal Report Services.
The services status displays failed from CMC (Central Management Console) Servers list.
If you try to restart again the service, the same message appears.
Check the current permissions by issuing the following command from the /bin directory:
ls -lart nohup
The command results will show a sticky bit (sr) in the permissions, which causes the Crystal Report Services to fail. For example:
-r-sr-xr-x 66 root sys 10052 Jul 6 2011 nohup
To correct this, remove the sticky bit from the permissions. The result should appear as the example below:
-r-xr-xr-x 66 root sys 10052 Jul 6 2011 nohup
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus Component: