ntevl Error Job queue exhausted as Incoming events are more.. Increase number of threads to process events fast.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We are getting the below error while monitoring windows NT event. Because of this issue we are missing windows event error. Kindly advise.

 

Apr  2 06:40:36:390 [12216] ntevl: evlStoreEventsInQueue(): Job queue exhausted as Incoming events are more.. Increase number of threads to process events fast.. 

Apr  2 06:40:36:406 [12216] ntevl: evlStoreEventsInQueue(): Job queue exhausted as Incoming events are more.. Increase number of threads to process events fast.. 

Apr  2 06:40:36:412 [12216] ntevl: evlStoreEventsInQueue(): Job queue exhausted as Incoming events are more.. Increase number of threads to process events fast.. 

 

Mar 24 12:57:36:133 ntevl: Variable Name:Node_Name 

Mar 24 12:57:36:133 ntevl: value:[NULL] 

Mar 24 12:57:36:133 ntevl: Variable Name:Server_Name

Mar 24 12:57:36:133 ntevl: evlDefineCustom - application=93992 

Mar 24 12:57:36:133 ntevl: evlDefineCustom - system=70221 

Mar 24 12:57:36:133 [8472] ntevl: Setting description delimiter to 0 

Mar 24 12:57:36:133 [8472] ntevl: Creating the alarm list 

Mar 24 12:57:37:149 [8472] ntevl: ****************[ Starting ]**************** 

Mar 24 12:57:37:149 [8472] ntevl: * Windows NT event log watcher 4.32-T6 

Mar 24 12:57:37:149 [8472] ntevl: * Nimsoft Corporation 

Mar 24 12:57:38:196 [8472] ntevl: openMeteDataSavetoHash:EvtOpenPublisherMetadata failed 2 

Mar 26 05:30:00:434 ntevl: OS Major: 6, OS Minor: 2 

Mar 26 05:30:00:450 ntevl: Variable Name:VM_Name 

Mar 26 05:30:00:450 ntevl: value:[NULL] 

Mar 26 05:30:00:450 ntevl: Variable Name:Target_Node_Name 

Mar 26 05:30:00:450 ntevl: Variable Name:TSM_Server 

Mar 26 05:30:00:450 ntevl: Variable Name:Schedule_Name 

Mar 26 05:30:00:450 ntevl: Variable Name:Domain_Name 

Mar 26 05:30:00:450 ntevl: Variable Name:Node_Name 

Mar 26 05:30:00:450 ntevl: evlDefineCustom - application=94032 

Mar 26 05:30:00:450 ntevl: evlDefineCustom - system=70605 

Mar 26 05:30:00:465 [8288] ntevl: Setting description delimiter to 0 

Mar 26 05:30:00:465 [8288] ntevl: Creating the alarm list 

Mar 26 05:30:01:497 [8288] ntevl: ****************[ Starting ]**************** 

Mar 26 05:30:01:497 [8288] ntevl: * Windows NT event log watcher 4.32-T6 

Mar 26 05:30:01:497 [8288] ntevl: * Nimsoft Corporation 

Mar 26 05:30:02:465 [8288] ntevl: openMeteDataSavetoHash:EvtOpenPublisherMetadata failed 2

Environment

• Release : 9.2.0
• Component : UIM - NTEVL

Resolution

set the poll rate to 30 seconds and the thread count to 10.