Cannot clear a failed job not listed under active release

Products

• CA Release Automation - Release Operations Center (Nolio)
• CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

We have one job that failed due to some reason, this failed job is now listed under Error State on Release Operation Center (ROC) Dashboard. We are unable to remove this release via ROC UI and neither this job is listed under JMX getAllActiveReleases. How can we remove this release?

Environment

Release : 6.5, 6.6, 6.7 or higher

Component : CA RELEASE AUTOMATION Data Management SERVER

Resolution

Even though the release is not listed under JMX getAllActiveReleases the release id of such release can be obtained from ROC UI and can be removed via JMX. Please find step below to do the same.

1: Login to ROC
2: Navigate to the erroneous release and obtain the release id from address bar


3: Navigate to JMX (http://<NAC hostname>:20203).
4: Login with username/password default is nolio/nolio.
5: Scroll down to the section "Domain: releasecenter".
6: Select "releasecenter:type=Info".
7: Invoke the method removeRelease passing the release id capture in step 2. For example in above case it will be 7. The erroneous release will be removed.

Additional Information

Related Article: Deployment Blocked by Another Deployment