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Unable to select Microsoft SQL Server as a database when installing JasperReports Server R7.2

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Article ID: 188096

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When installing JasperReports server 7.2, a screen to select a database is not displayed even though "Custom Install" option is selected. 

Environment

Release : 17.3

Component : JASPERSOFT REPORTS FOR SERVICE MANAGEMENT

Resolution

PostgreSQL is the only database option on JasperReports 7.2 new installs.