PAM-CM-0056: NFS mount operation unsuccessful

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

The following error appears when trying to mount an external storage to store the Session Recordings:

PAM-CM-0056: NFS mount operation unsuccessful.

Environment

Product: Layer 7 Privileged Access Manager
Version: 3.x, 4.x

Resolution

This error can be caused for many different reasons.
One of these causes can be not having the PAM Server hostname in the storage device export list.
Adding the PAM Server to the storage system NFS export list may solve this problem.

Additional Information

See also:

• Mount an NFS, CIFS, or S3 Network Share for Session Recordings
• exports(5) - Linux man page