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ACC pinning works only with pinning and not unpinning.

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Article ID: 188087

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

In ACC settings, if you pin a component, like ACC and later want to unpin, there appears to be no obvious way to unpin the pinned components since it is grayed out.

Steps to reproduce:
Go to SaaS
Select APM
Select "settings" icon in left panel
Select ACC tile, pin ACC by selecting pin icon in upper right corner 
then go back to "settings" and try unpinning a component.
It is grayed out.

Environment

Release : 11.1.3

Component : APM TEAM CENTER/ACC

Resolution

This is working by design. Go under Favorite Settings and press the Remove (X) button to unpin the setting. This is the only way at this time.